Buy Magic Jack Now

I just saved $320 by cancelling an extra phone line and signing up with magicJack. It works as advertised; I like it; and it’s a keeper. I also have tips to make magicJack better, and if you’re intrigued, hack into it. (Fair warning: My magicJack review is long, way more than I usually allocate for one newsletter.)

Making the Switch to magicJack

I used to have three phone lines, and for years I needed all of them. But with almost all of my communication through e-mail, I decided to dump one and replace it with a magicJack. And save myself about $320 a year.

You plug the magicJack into a free USB port, then plug your phone line into the gizmo. Now you can make free calls with VoIP — they’re routed through the Internet. (The magicJack comes with a 6-inch USB extension cable in case it interferes with other devices plugged into your USB ports.)

Plug one end into a USB port and connect the other end to your standard phone.

 

Hey, I’m Connected

To see how easy it was to get started, I connected the magicJack to a USB port on my PC. (If you use a hub it has to be powered; if it’s not, or underpowered, the magicJack might not work.) Then I plugged a phone into the magicJack using a standard phone cable. Cordless phones also work; just plug in the base unit.

The computer recognized the magicJack like any Flash drive, then it took about 5 minutes to download software updates. I picked up the phone, heard a dial tone, dialed as I normally would, and made my first magicJack call. Cousin Judy in New York said I sounded unusually good, a backhanded compliment if I ever heard one. It took another few minutes to create a 911 location and set up voicemail.

You can call by dialing your phone or do it from your PC.

Once I saw that the magicJack worked, I connected it to my ancient Nortel Venture three-line phone, the one that I rigged up to use a Plantronics wireless headset. If you prefer, you can use your PC’s speakers and a microphone, or a headset, just as you would with Skype.

What’s the magicJack Catch?

There really isn’t any. There are a few inconveniences, and one not-so-minor hassle, and I’ll get to them. But first I want to cover the basics.

One thing to consider is that you need broadband: magicJack requires speeds of at least 100KB. And if you have DSL service, magicJack will work just fine, but don’t call the phone company to shut off your regular phone line as it’s needed for the DSL connection

The magicJack service costs $40 for the first year, which includes the USB dongle. The cost for subsequent service is $20 per year, but chances are good the fee will increase. So the company pushes a 5-year service plan for $60. You get unlimited calling to anywhere in the United States, Puerto Rico, the US Virgin Islands, and Canada. International calls are 2 cents a minute.

If you make a magicJack call to a friend’s magicJack number — anywhere in the world — the call’s free. Calling the United States or Canada from another country with your magicJack is also free. Yep, that’s right: You can carry the magicJack while you’re traveling, connect it to your notebook, and all your calls are free.

You can call as much as you’d like, but magicJack’s Terms of Service obliquely says, “If magicJack sees excessive use, including but not limited to, a customer whose usage is twenty (20) times more than the average magicJack’s customers usage” they’ll cut off service and won’t give you a refund. Swell.

All your 411 calls are free, but you need to listen to a 20-second commercial first. I prefer Google’s free Goog-411 (800-466-4411).

Other features? You have access to 3-way calling and call forwarding. What’s missing is caller ID blocking.

Of course you’re worried about voice quality, and so was I. Most of the time it ranges from very good to great. I talked with my TechBite partner, Mike, in Denver, for about 2 hours and it was a perfect connection. Yet when I tried magicJack’s 411, and then checked voicemail, the connection cut in and out; I also experienced a disconnect when I called my mother (really, Mom, I didn’t hang up!). I got better quality if I stuck the magicJack in a port on my PC instead of using the USB hub.

Is MagicJack For You?

Maybe.

Some forums say that magicJack is good only to use as a second phone line, maybe for a teenager, or just for saving money on long-distance calls. I agree; I wouldn’t advise you to drop your only landline or cell phone for magicJack for a couple of reasons.

First, I wouldn’t depend on the magicJack for emergency 911 calls. Say there’s an emergency and you lose power. Access to the Internet is gone, and magicJack is useless.

Second, you have to keep the PC on. When your PC isn’t running, incoming calls to the magicJack phone number are routed to voicemail. (Here’s a neat option: If someone leaves a voicemail, magicJack sends you an e-mail with a sound file of the message.)

I thought I’d get smart and try a work-around. I attached the magicJack to the USB port of my server, an always-on Seagate Network Attached Storage device. The magicJack had a hearty laugh and refused to be recognized. The designer of the magicJack said it couldn’t be done.

BTW, magicJack includes a local number as part of the service; most metropolitan areas are covered, but you might not be in one of those spots.

Try magicJack for 30 days. If you don’t like it, all you pay for is shipping. The trial starts when you order the device, and you have to get it back to them within the 30 days. (I know you have more concerns, you always do. So read the FAQ for all your picayune questions.)

Two Not-So-Magic Quibbles

One thing I didn’t like: I had to click the Minimize icon to get the magicJack program into the system tray. I’d prefer it automatically minimize when magicJack loads. I haven’t been able to find a way to do it, and no, I don’t want to use an extra software tool to do it. The designer said, “… anything is possible, but this is not on the drawing board; the magicJack is built for the people who need to see it loading.” Whatever.

The company includes an Outlook add-in that lets you dial directly from Outlook’s contacts. That’s handy, but I’d also like a way to import directly into magicJack’s contacts from an Excel or CVS file.

You’ll also have to remember to add an area code no matter where you’re calling, even if it’s a local call.

MagicJack Tricks and Hacks

There are lots of ways you can play with the magicJack. Here are a few:

• I don’t need to see magicJack’s splash screen, so I disabled it.
• If you want run the magicJack from your hard drive rather than the USB dongle, here’s the trick. It doesn’t seem like it’s worth the bother, though, because you still need the dongle in order to connect to a phone line.
• When I connect an external USB drive, I expect it to be drive letter “G.” Without asking, magicJack grabs the first two available drive letters — “G” and “H” — for its USB dongle. It’s easy to fix that.
• You can run magicJack as a Service, spoof its caller ID, reveal more magicJack features by changing the skin, and maybe get your Chevy to get more miles per gallon. It’s all in the magicJack hack site. The Unofficial magicJack forum has more ordinary fixes, hacks, and advice.
• If you have a PBX system, and a nimble mind, you might be able to hack the magicJack to act like a trunk in any Asterisk-based IP PBX. If that’s not Greek, get the details at VoIP Insider and INTJ Geek.

LONDON, England (CNN) — Scientist and author Stephen Hawking is “very ill” and has been hospitalized, according to Cambridge University, where he is a professor.

Hawking, one of the world’s most famous physicists, is also a cosmologist, astronomer, and mathematician.

Wheelchair-bound Hawking is perhaps most famous for “A Brief History of Time” which explored the origins of the universe in layman’s terms, is considered a modern classic.

Hawking has Lou Gehrig’s Disease (Amyotrophic Lateral Sclerosis, or ALS), which is usually fatal after three years. Hawking has survived for more than 40 years since his diagnosis.

On his Web site, Hawking has written about living with ALS. “I try to lead as normal a life as possible, and not think about my condition, or regret the things it prevents me from doing, which are not that many,” he wrote.

He added: “I have been lucky, that my condition has progressed more slowly than is often the case. But it shows that one need not lose hope.”

The disease has left him paralyzed — he is able to move only a few fingers on one hand. Hawking is completely dependent on others or technology for virtually everything — bathing, dressing, eating, even speech. He uses a speech synthesizer with an American accent.

Hawking has been married and divorced twice. In 2004, police completed an investigation into accusations by Hawking’s daughter that his second wife was abusing him. Authorities said they found no proof.

His Web site says he has three children and one grandchild.

Hawking was born in Oxford, England, on what turned out to be an auspicious date: January 8, 1942 — the 300th anniversary of the death of astronomer and physicist Galileo Galilei.

A Cambridge University spokesman told CNN: “Professor Hawking is very ill and has been taken by ambulance to Addenbrookes Hospital, Cambridge.”

Professor Peter Haynes, head of the university’s department of Applied Mathematics and Theoretical Physics, said: “Professor Hawking is a remarkable colleague, we all hope he will be amongst us again soon.”

At Cambridge, he holds the position of Lucasian Professor Mathematics — the prestigious post held from 1669 to 1702 by Sir Isaac Newton.

Hawking has guest-starred, as himself, on Star Trek: The Next Generation and The Simpsons. He also said if he had the choice of meeting Newton or Marilyn Monroe, his choice would be Marilyn.

In October, CNN’s Becky Anderson interviewed Hawking. The following are some quotes from that interview:

“Over the last twenty years, observations have to a large extent confirmed the picture I painted in ‘A Brief History of Time.’ The one major development that was not anticipated was the discovery that the expansion of the universe is accelerating now, rather than slowing down… We live in the most probable of all possible worlds.”

“I believe that the long-term future of the human race must be in space. It will be difficult enough to avoid disaster on planet Earth in the next hundred years, let alone next thousand, or million.”

“I see great dangers for the human race … but I’m an optimist. If we can avoid disaster for the next two centuries, our species should be safe as we spread into space.”

In White Men Can’t Jump, Sidney Dean (Wesley Snipes) famously told Billy Hoyle (Woody Harrelson), “Look man, you can listen to Jimi (Hendrix), but you can’t hear him. There’s a difference, man. Just because you’re listening to him doesn’t mean you’re hearing him.” Sidney and Billy clearly weren’t balling on a court with Spalding’s new iHoop. If they had been, Jimi would’ve been loud enough for Billy to listen and hear.

The most obvious response to the introduction of the iHoop is: what took so long? According to Spalding, the iHoop is the first basketball hoop ever to feature built-in speakers capable of blaring Jimi for all to hear. With an old-school boom box sitting against the fence of every urban basketball court in America, you’d think someone would’ve thought of this earlier. At a suggested retail price of $1,299, we’re not expecting this to grace the asphalt of most inner city courts, but Country Clubs’ bricklayers wanting some James Taylor to jam to might make the investment.

The iHoop, available June 1st, has a specialized suspension cradle that connects an iPod or MP3 while protecting it from any hard fouls. A pouch literally hangs from a series of cables within a cavity in the base of the hoop to ensure it won’t bump into anything or get scratched up. A fully integrated 30-watt 2.1 stereo system pumps the sound through two 3″ full range speakers and a 5″ subwoofer. All of the components are marine grade, to ensure a light drizzle won’t stop the music.

From Computerworld.com

By Robert L. Mitchell

I’m trying to save money by shopping around my telephone, television and Internet service in two locations. Currently I pay $118 for those services at one location and $60 at the other. To my family that’s a lot of money. We’d like to cut back.

This week I’m looking at VoIP alternatives for my land line telephone service.

The Phone Company

Sticking with what works is the easiest option for most people. It may also be the least expensive if you don’t have or want broadband Internet service, which is needed to support competing voice over IP (VoIP) options. But if you already have broadband, you’ve got other options to think about. My plain old telephone services includes unlimited local dialing for about $23 per month, excluding taxes and fees. Packages with extra features and long distance calling are much more expensive, however, so I get my long distance from Pioneer Telephone.

One nice thing about Pioneer: It doesn’t charge a monthly base fee for the service if you pay electronically (otherwise it’s $.99 per month – much better than the $5 per month most telephone companies charge). I pay 2.7 cents per minute for long distance out of state. In-state calls are 7.5 cents per minute. Of course, we could also use calling cards for about 1 cent per minute, but they’re inconvenient. We have them but don’t always use them.

Magic Jack

Magic Jack is the cheapest VoIP alternative I looked at. At $20 per year it appears that users are getting something for almost nothing. So what’s the catch? There’s no free lunch.

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Magic Jack’s VoIP service gives users unlimited local and long distance calling in the U.S. for $20 per year. To get started you must buy special hardware: a small device, available online or from retailers such as Radio Shack, that attaches to a USB port on any computer. Total up front cost: $40. You then plug a single telephone into the device. Once you’ve signed up for service, Magic Jack assigns you a telephone number and activates your account. From there you supposedly just plug the device in to get dial tone.

Magic Jack offers a few basic features, including call waiting, voice mail online, caller ID and three-way calling. It also offers free directory assistance – something other services charge for to the tune of $1 or more per call.

The device has the advantage of portability. You can bring your phone anywhere where there’s a computer with broadband connectivity and make and receive calls. On the downside, your phone is tethered to your computer, which must be on at all times. And if you have power saving standby or sleep mode configured you’ll have to disable them to receive incoming calls. That’s a hidden cost. Not using power saving mode increases your computer’s electricity consumption to the tune of $14 to $45 per year.

With other services, such as Vonage or Comcast’s Digital Voice, you get a box that can power all of the phones in your house. You (or a technician if you use Comcast) disconnect the twisted pair feed coming in from the telephone company at the termination point (a plastic box mounted on the side of your home of office). Then you connect the VoIP-enabled device to any telephone wall jack to energize your telephone wiring. Voila! All of your existing telephone extensions will work. Magic Jack doesn’t do that. You can still have multiple phones, but with only one jack in the house you’ll need one of those cordless units with multiple hand sets.

Another consideration, as I learned after an ice storm last winter, is that VoIP products don’t work when there’s no electricity. While Comcast’s VoIP service includes a backup battery that keeps you going for a few hours, Magic Jack has no such backup.

While other services can “port” or transfer over your existing telephone number, Magic Jack cannot. And in some areas of the country, such as New Hampshire, the company can’t even assign the user a local telephone number.

Perhaps the biggest drawback is Magic Jack’s support, which is limited to online chat through its Web site. Ironically, Magic Jack, which offers telephone service to its customers, has no public phone numbers you can call. Is that level of support adequate for your telephone? Judging by the number of complaints about Magic Jack from frustrated customers, including this Boston Globe reporter, this is a problem.

Magic Jack is cheap, but I can’t rely on it as a land line replacement. As a product it seems to fall more into the toy or novelty category — and it’s marketed in that way. Its Web site is a bit cheesy, with gimmicky come-ons and no e-mail, business address or telephone numbers you can call. It could save me money as a supplemental service for long distance calling if I made a lot of long distance calls from my land line. But I don’t, and the service, tied to one phone on an always-on computer — isn’t exactly convenient.

Instead of hitting “reply” to an e-mail, we accidentally push “reply all,” sending a potentially embarrassing or insulting message to those we didn’t intend to see it.

Most of us have done it.

To address this problem, Google Inc.’s Gmail Labs has launched an experimental feature called “Undo Send” that gives users a chance to rewrite their message, correct settings or simply fix typos.

When a Gmail user who enables this feature sends an e-mail, a button that says “Undo” will pop up on their screen for five seconds. If the user hits the button within that time, the service will retrieve the e-mail in draft form — allowing the user to make changes or cancel the message altogether.

“Sometimes … I send a message and then immediately notice a mistake,” said Michael Leggett, a Gmail Labs designer and the creator of the “Undo Send” feature, in the Gmail blog. “I forget to attach a file, or e-mail the birthday girl that I can’t make her surprise party. I can rush to close my browser or unplug the Internet — but Gmail almost always wins that race.”

Leggett added that he’s had “Undo Send” turned on for a while “and it’s saved me several times.”

This may be good news to Gmail’s tens of millions of users as people in the digital era look to connect with others over the Web in a more efficient manner. “Undo Send” is also just the latest example of the dozens of creative — and sometimes downright wacky — online features developed at Gmail Labs to address common e-mail problems. 

Launched in June, Gmail Labs is an optional program. It offers an assortment of tools, ranging from a service that stores e-mails onto a user’s desktop so the user can access mail offline to a feature that prevents users from firing away drunken e-mails during late-night hours.

Gmail users can enable the Gmail Labs settings by going to their settings tab. Then they can customize their account by turning on features of their choosing.

Since the Gmail Labs program began, the features have grown in popularity among users, Google officials said. The number of lab features has more than tripled, to more than 36, as Gmail celebrates its fifth birthday next week.

Google’s Gmail Labs also typifies the Mountain View, California-based company’s reputation for innovation and brainstorming. At Google, Gmail engineers can allocate 20 percent of their workweek to their own projects, which can include creating Gmail Labs features.

Google hopes the labs create an environment that will find out what Gmail users like and dislike. “There is no screening process,” said Todd Jackson, a Google product manager. “It’s up to whatever people want to build internally.”

Jon Perlow, a Gmail engineer, introduced the practical idea of “Mail Goggles” to help users, including himself, stop sending “mail you later regret.” Perlow created the function last fall when he found himself sending messages to an ex-girlfriend — late at night — asking to get back together.

With Perlow’s Mail Goggles, users can specify which hours they would like to enable the feature. If a user tries to send an e-mail during the self-selected time — say, midnight to 3 a.m. — a screen pops up forcing the user to solve a series of simple math problems before the message can be sent. Theoretically, this gives time for the intoxicated or emotional e-mailer to reconsider.

Gmail Labs also recently developed a feature that helps users who forget to add photo or document attachments to their e-mails. Users can turn on a “forgotten attachment detector”; if the program finds the word “attachment” in the e-mail text, a box pops up reminding the user to add an attachment.

Gmail engineer Michael Davidson was celebrating St. Patrick’s Day last year at a bar when he came up with a feature to help e-mail addicts. Davidson realized he was wasting valuable work time checking e-mails.

“Someone joked that it would be a great feature of Gmail to keep you from checking e-mail,” Davidson said.

So he created a program that locks people out of their Gmail accounts for a set period of time. After spending two afternoons coding it, Davidson launched the “E-mail Addict” feature, which forces users to take a break from e-mailing by blocking Gmail for 15 minutes.

Company officials say the best lab ideas will eventually become standard features in Gmail. For example, the idea of Google Maps started as a lab concept.

“The best thing you can do is to put your product and team in a position where you can move fast and get feedback from users to find out what sticks in the marketplace,” Jackson said.

Gmail is the third most popular e-mail site, following Yahoo! Mail and Windows Live Hotmail, according to Experian’s Hitwise.com, a site that tracks Web traffic. Google declined to comment on Gmail user growth.

Other e-mail services also are trying to enhance the electronic messaging experience. Windows Live Hotmail added a “What’s New” feed in February that allows users to see what their friends and family are up to as well as pictures or posts they may have added.

In 2006, Google added a chat feature. Last fall the company added a video function allowing users to see each other when they e-mail. Google officials hope to continue adding features regularly.

That’ll be good news to Doug Baruchin of Plainview, New York, who uses Gmail at least 16 hours a day between work and personal communication to family and friends.

Baruchin runs the Web company MyWorkster.com, a professional development portal for colleges and universities, where his 15 employees are required to use Gmail. The video and chat functions also help workers stay connected when they are traveling, he said.